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Frequently asked questions

Questions we
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the most.

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To ensure convenience and transaction security, we offer several trusted payment methods.

Please note: Your reservation is confirmed only after we receive the agreed deposit.

Cash – in-person pickup.

BLIK – instant mobile payment (Poland only): +48 602 205 142

Bank transfer (SEPA) – available in PLN and EUR.
Important: This is usually a completely free and fast option for customers within the EU (European SEPA transfer). No hidden fees for you or for us. Account details will be provided during confirmation.

PayPal – recommended for international customers: madrak1@gmail.com (Marta Kordas).

Important: We must receive the exact agreed amount net (e.g., if the deposit is €50, we need to get exactly €50). All PayPal fees must be covered by the buyer. You can pay using one of these 3 simple options:

Option A (Fee-free): Choose the "Sending to a friend" option during checkout.

Option B (Standard): If using "Paying for a good or service", please add 5% to the total to cover PayPal's fees (e.g., send €52.50 instead of €50).

Option C (Easiest): Just ask us, and we will generate a direct PayPal payment link for you with the exact fee already calculated. You will just need to click and pay.
We offer the possibility of gecko handover during the Hamm or Houten reptile expo. This means the animal is not shipped by courier — transportation is arranged through a trusted reptile transporter attending the expo.

How does the process work?
  1. You reserve the selected gecko.
  2. We arrange which expo (Hamm or Houten) the gecko will be delivered to.
  3. Before the expo, all pickup details are confirmed and full payment is completed.
  4. The gecko is safely transported to the event.
  5. Pickup takes place in person at the agreed location and time during the expo.
After pickup at the expo, further transport to the final destination must be arranged by the buyer. In many countries, there are local couriers and animal transporters available. If needed, we recommend asking larger local breeders for trusted transport recommendations.

This is a safe and very popular transportation method for gecko purchases in Europe, especially for higher-value animals.
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